All requests for returns must be made wiathin 2 weeks from date of purchase. Product must also come in the original package and have the item SKU number on it. Products which have been worn, altered or are missing any parts will be immediately rejected. All returns are required to be accompanied with a Return Merchandise Authorization (RMA). The RMA must be requested by email within 3 business days of receiving your order.
Send all returns to the following address:
Hair by DK Corp.
158-04 Rockaway Blvd.
Jamaica, NY 11434
Returned package must include:
• All relevant personal/company information
• Copy of the sales receipt
• RMA number on the outside of return package
On occasion, an item may go out-of-stock. If we are unable to fill your order within a reasonable time period, you will receive either a notification, or a full refund for the out-of-stock item by the same method of payment in which we received.
You may cancel your order within 24 hours. However, if your order was already shipped out, we cannot cancel it. Your order will be cancelled if payment is not received at the time of processing.